1.Navigate to any Application, License, Person, Organization, or Task. 

2.Click on Additional Actions to reveal a list of available options. 

3.A new action labeled Emails will appear at the end of the list. 

a.If the parent type is Task, an Email button will be visible next to the View Task button. 

4.A drawer will open, displaying details of all emails associated with the selected parent record,

including: 

a.Created Date 

b.Email Template 

c.Email Subject 

d.Email Status 

e.Email Attachments 

f.Actions Column: 

i.Info Button: Available for sent emails to view email details. 

ii.Edit Button: Available for emails in draft status. 

g.If no emails are linked to the record, the list will display "No records found." 

5.Click Create New Email to compose a new message, or click the Edit button to modify an existing

draft email. 

6.In the same drawer, the email details will be pre-populated for editing. Users can modify: 

a.Subject 

b.Body 

c.Recipient Email Addresses 

7.After completing the necessary fields, click Send to dispatch the email. 

8.The email will be sent to the specified recipient(s) and will appear in their inbox.