1.Click on Tasks -> Manage Configuration -> Request Reasons on the left-hand side of the screen.

2.All the Request Reasons in the system are shown on the page.

3. Click on the edit icon for one of the Request Reasons

4.“Update” pop up will appear and will show details of the request reason.

Create a Request Reason

1.Click on Tasks -> Manage Configuration -> Request Reasons on the left-hand side of the screen.

2.All the Request Reasons in the system are shown on the page.

3.Click on “New Request Reason”, a “New Request Reason” pop up appears.

4.Input all mandatory information and click on the “Save” button.

5.The request reason is saved in the list and can be searched for.