1.Click on Fees ->  Manage Configuration -> Payment Processes on the left-hand side of the screen.

2.All the Payment Processes in the system are shown on the Payment Processes page.

3.The Search field accepts text which will be used for a case insensitive partial match against the

following columns values:

a.Receipt Ref

b.External Receipt Ref

c.Invoice Number

d.External Invoice Ref

e.Payer Ref.

4.Type in text in the search bar, click “Enter” or the magnifying glass.

5.The list filters to text searched for.

6.The “Advanced Filters” can be expanded when required by selecting the down arrow at the right of

the field. The options are:

a.Creation User

b.Status

c.Provider

d.Manual Payment Type

e.Payment Date From

f.Payment Date To

g.Officer

h.Office.

7.Click “Enter” or the magnifying glass.

8.The payment processes will be shown after the list filters to the selected criteria.

9.Click on the “i” symbol under the “Actions” column to view the Payment Process details.

Reverse a Payment Process

1.Click on Fees ->  Manage Configuration -> Payment Processes on the left-hand side of the screen. 

2.All the Payment Processes in the system are shown on the Payment Processes page. 

3.Click on view icon of any pending payment process. 

4.Click on reverse payment button. 

5.   It should display a dialog that contains reversal reason field. 

6.    Enter reversal reason and click reverse. 

7.   It should change the status of the payment process to reversed and also change the status of the

receipt attach to the payment process. It should also update reversal date, and reversed by field in

database for both payment process and receipt.